Position
Infrastructure Specialist @ Qatar
Description

Implement, manage and configure HPE UCMDB.
·         Define UCMDB data-model management
·          Consume UCMDB data/information using views and reports
·          Characterize integrations with external CI data repositories
·          Describe UCMDB data-flow-management architecture, concepts, setup, management, and purposes Perform platform administrative tasks (e.g., user management, package deployment, etc.)
·         Configure discovery jobs to discover Cis.
·         Define Universal Configuration Management Database (UCMDB) and the concepts of Configuration Items (CIs) and CI Types (CITs)  for the organization with multi tenants
·         Expert level knowledge of architecture, integrations, and system-level components of UCMDB
·         Must be able to present and communicate various enterprise deployment scenarios and configuration approaches to senior IT Management
·          Design and build business service views and topology maps to solve business problems
·         Create perspective-based views and models using Modeling Studio.
·         Configure Impact Analysis and be able to model cause and impact with Impact rules
·         Enhance and auto-populate UCMDB through the use of Enrichments
·         Use out-of-the-box (OOTB) and on-the-fly reports and comparison options to track infrastructure changes
·         Implement the security and hardening concepts of UCMDB
·          Define federation and identify its implementation
·         Extensive technical knowledge & experience of  HP Service Manager including administration of the application and related operations.
·         Have broad knowledge of configuration management and asset management tools such as HPs uCMDB, uDiscovery and Asset Management tools and integration.
·         Relevant experience in a process oriented environment with supporting IT Service Management / Service Desk solutions.
·         Knowledge & experience in HP Service Manager Customizations such as forms and report customizations, format controls and scripting.
·         Use Process Designer to build workflows, configure business rules, create task plans, and implement security
·         Configure ITIL processes in HP SM.
·         Create and configure views , menus and dashboards in HP Service Manager.
·         Configure Business rules in HP SM.
·         Import and export data in HP SM.
·         Configure alerts and notifications.
·         Customize forms and reports.
·         audit and track changes to specific fields for open, update, and close
·         In depth knowledge and strong experience in HPE Asset Management Modules and Database Concepts.
·         Strong Experience in installing, tailoring, tuning and administering HPE Asset Manager v9.5x, v9.6x. including Web Client.
·         Portfolio & Asset Management: Define and Create Natures, Models, Portfolio Items and Assets. Federate IT assets with HP uCMDB.
·         Technical and Functional knowledge of Contracts, Software Asset Management (SAM) – Software Installations, Software Counters, Software Normalization and Software Licensing.
·         Use and create Scripts and its basic functions, Filters and Views.
·         Create and customize screens, pages, workflows, wizards, actions and tables using Application Designer.
·         Troubleshoot and fix common workflow implementation problems.
·         Create, customize and edit advanced dashboards and wizards in Web Client.
·         Reconciliation of data between Asset Manager and Configuration Management Database and report discrepancies.
·         Create, customize and generate Asset Management Reports – Portfolio & Assets, Contracts and Software Asset Management.
·         Importing and Exporting Data.
·         User Administration and Access Control.
·         Knowledge in Procurement and Financial Management is an added advantage.
·         Performs Data analysis and audits to ensure Asset data integrity
·         Liaison with other functional team members to complete and correct inaccurate data.
·         Performs advanced capacity management activities to assess system resources and utilization

Job Benefits

Bachelor’s Degree in Computer Engineering, Computer Science or a relevant field.
·         Certified ITIL V3 practitioner
·         HP ATP – Asset Manager v9.x certified.

 
·         A minimum of 10 years of total IT work experience
·         8 to 10 years of hands on technical and support experience in HPE Asset Manager.
·         Relevant experience in a process oriented environment supporting IT Service Management and Service Desk Solutions and Customers

Apply now

Position: Infrastructure Specialist @ Qatar

Thank you for submitting your application. We will contact you shortly!

Employment Type
Permanant
Beginning of employment
Infrastructure Specialist @ Qatar
Industry
IT
Date posted
July 4, 2018